Mr. Lopez attended one of SALSA’s Wednesday clinics at Haven for Hope for assistance with a rent relief application to pay back rent he owed. Upon inputting his information into the rental relief portals database, an existing application populated as “under review.” When we asked him about his existing application, he stated that he had gone through so many applications and called so many numbers for help, that he could not remember what work had actually been done – a problem that many of SALSA’s clients face.